Shipping & Returns
Shipping
We offer complimentary worldwide shipping.
Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Christmas Cut Off
Australia-wide Delivery
To ensure delivery before Christmas, please place your order by 12pm on 22nd December.
International Delivery
To ensure delivery before Christmas, please place your order by 12pm on 15th December.
Same-day Sydney Metro Delivery
Orders must be placed by 12pm on Monday 23rd December for same-day delivery.
In-store Pick Up
Available until 2pm Tuesday, 24th December.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes (International only)
ALINKA Fine Jewellery is not responsible for any VAT, Customs, Duties and Taxes applied to your order. These are imposed during or after shipping and are the responsibility of the customer.
Cancellation or Amendment of Order
If you need to amend or cancel an order, please email us at enquiries@alinkajewellery.com
or contact us on +61 2 9327 2243.
Our agreement with you comes into existence once we have confirmed your order and your payment has been processed. Cancellation of the order once payment has been accepted is at the sole discretion of ALINKA Pty Ltd. Orders that cannot be cancelled will be subject to terms, conditions and policies relating to Returns and Exchanges noted below.
Returns and Exchanges
ALINKA Fine Jewellery can be exchanged within 14 days of receipt.
The returned item must be new, unused and in its original intact packaging.
Please contact customercare@alinkajewellery.com to request an RMA number.
Please refer to the 'Warranty' section of our terms and conditions for fulfilment of returns.